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SERVICES
 
Overview
 
Solutions-Overview
 
Policy Administration
 
Full end-to-end policy administration services customised to the individual needs of our clients. Robust and scalable; proven over many years and provided either on a fully hosted arrangement or as a web services based solution (enabling integration with existing legacy systems and removing the problem of data migration).
 
Incident Management
 
Full or modular service arrangement available through the component nature of our claims technology. Different services can be purchased to mirror the exact requirements of our clients. This, in turn, is backed up by a range of specialist service experts to manage the whole claims life-cycle, removing the headache of coordinating service delivery across multiple suppliers. 
Incident Management Solutions include:
 
  • Motor Services
  • Property Services
  • Recovery Services
  • Subsidence Services
Analytical Services
 
A range of specialist tools and expertise targeted at turning data into actionable information that can both add value to the bottom-line and monitor the effectiveness of our service delivery. These services include:
 
  • Fraud identification and removal
  • Employment screening
  • Business Intelligence delivery – Reporting and KPI monitoring
Hosting Services
 
Comprehensive infrastructure support and data centre management is available either as part of our Policy and Claims solutions or as a stand-alone service. This enables our clients to dictate the scope of their outsourcing and move at a pace that suits them.
 
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