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Innovation Group's offering has always been based on an ability to form business partnerships with clients and deliver real value.

Our solutions are used by more than 25,000 people, processing tens of millions of policies annually.
Innovation Group employees process in excess of 3 million claims per year - clear evidence of a deep understanding of how to develop and deliver effective business process solutions, under any condition.

Through our influential partnerships with companies such as IBM, and with over $80m invested in our underlying technologies, we have developed leading edge solutions with global delivery capabilities. We are the only provider with sole vendor endorsement from Gartner in both Policy and Claims solutions.

Since inception, Innovation Group’s vision has been to design and deliver flexible solutions to the global insurance industry. The group's focus has been on helping its clients become more efficient and profitable by:
  • leveraging deep sector knowledge and applying advanced technology to improve processes;
  • shortening the time to market for product delivery; and
  • providing exceptional service to customers.
In achieving these goals, Innovation Group clients have been able to:
  • become more competitive;
  • increase market share; and
  • boost overall profitability.
Innovation Group has evolved a solution-based approach to the worldwide insurance market that supports the full range of policy and claims business processes. The group provides specialised outsourcing services, where clients are able to leverage Innovation Group's staff, resources and technology for all aspects of Policy Administration and Incident Management.

In recent times, Innovation Group has moved beyond the insurance sector to offer its business process solution expertise to the broader global market.
 
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